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谁开发突破性新产品及服务—是使用者还是制造者?
Who Develops Breakthrough New Products and Services - Users or Manufacturers? |
《创新之泉》的第一章〈概述〉及第二章〈使用者即创新者〉, Von Hippel, Eric着, 牛津大学出版社, 1988, ISBN: 0-19-504085-6.
von Hippel, Eric. "Overview" and "Users as Innovators." Chapters 1 and 2 in The Sources of Innovation. Oxford University Press, 1988. ISBN: 0-19-504085-6. |
| 2 |
系统化的产生突破性新产品及服务的构想—“先驱使用法”
Systematic Generation of Ideas for "Breakthrough" New Products and Services - the "Lead User Method" |
先驱使用法之影像简介可于Sloan课程伺服器上取得
Brief videos on the lead user method in practice, available to students on the Sloan class server.
von Hippel, Eric, Stefan Thomke, and Mary Sonnack. 〈3M公司之突破创新〉,《哈佛商业评论》 (1999年9-10月号): 3-9页
von Hippel, Eric, Stefan Thomke, and Mary Sonnack. "Creating Breakthroughs at 3M." Harvard Business Review (Sept-Oct 1999): 3-9. Reprint No. 99510. |
| 3 |
找出使用者之真正需求: “棘手的资讯” 及“边学边做” 的难题
Finding out What Users Really Need: The "Sticky Information" and "Learning by Doing" Problems |
Von Hippel, Eric, 〈棘手的资讯及解决问题的所在:创新的意含〉, 《管理科学》 40, 第 4期 1994年4月号: 429-439页
von Hippel, Eric. "Sticky Information and the Locus of Problem Solving: Implications for Innovation." Management Science 40, no. 4 (Apr 1994): 429-439.
von Hippel, Eric, and Marcie Tyre. 〈如何边学边做:自新颖的处理程序中辨析问题〉, 《研究政策》, 1995年1月号, 1-12页
von Hippel, Eric, and Marcie Tyre. "How 'Learning by Doing' is Done: Problem Identification in Novel Process Equipment." Research Policy (Jan 1995): 1-12. |
| 4 |
对既有产品及服务系统性地加以改善
Systematic Generation of Incremental Improvements to Existing Products and Services
传统营销研究概念衍生技巧
Traditional Marketing Research Concept Generation Techniques |
Dahan, Ely, and John Hauser 〈产品开发: 管理发散的程序〉《麻省史隆管理学院论文》, 2003年, 9-25页
Dahan, Ely, and John Hauser. "Product Development - Managing a Dispersed Process." MIT Sloan School of Management working paper, 2003: 9-25. |
| 5 |
“脑力激荡” 及 创造力训练技巧
"Brainstorming" and Creativity Training Techniques 讲师: Jeff Mauzy, 麻省康桥Synetics 公司负责人
Lecturer: Jeff Mauzy, Principal, Synectics, Inc. Cambridge, MA |
Gordon, William着, 《Synectics, 开发创造力》第二章〈运作机制〉, Collier Books出版, 1961, 34-56页, ISBN: 0060324309
Gordon, William. "The Operational Mechanisms." Chapter 2 in Synectics, the Development of Creative Capacity. Collier Books, 1961: 34-56. ISBN: 0060324309. |
| 6 |
麻省理工媒体实验室法: “作出来, 顾客就会上门”
The MIT Media Lab Approach: "Build It and They Will Come." 讲师: 麻省理工媒体实验室 Joe Paradiso
Lecturer: Joe Paradiso, MIT Media Lab |
Csikszentmihalyi, Mihaly, 《创造力》 第五章〈创造力:发现与发明之心理及流程〉, HarperCollins Publishers出版, 1996, ISBN: 0-06-017133-2.(《创造力》 Csikszentmihalyi, Mkhaly 着(1996), 杜明城 译（1999）台北：时报)
Csikszentmihalyi, Mihaly. "The Flow of Creativity." Chapter 5 in Creativity: Flow and the Psychology of Discovery and Invention. HarperCollins Publishers, 1996. ISBN: 0-06-017133-2. |
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依人种决定一般使用者的需求 然后发展解决方案
Determining Average Users' Needs Ethnographically and Then Developing Solutions 讲师: Harry West 博士, Design Continuum 公司副总裁
Lecturer: Dr. Harry West, VP, Design Continuum |
Leonard, Dorothy, and Jeffrey F. Rayport. 〈透过同理心点燃设计创意.〉 《哈佛商业评论》 (1999年11-12月号)
Leonard, Dorothy, and Jeffrey F. Rayport. "Spark Innovation through Empathic Design." Harvard Business Review (Nov-Dec 1997). Reprint No. 97606. |
| 8 |
使用者彼此以及制造者何不共同分享创新: 非正式的技术交流, 聚集而成的发明 以及 无偿的启发
Why Users Share Innovations with Each Other and with Manufacturers: Informal Know-How Trading, Collective Invention and Voluntary Revealing |
Allen, Robert C. 〈集体创新〉 《经济行为与组织》 4, no. 1 (Mar 1983): 1-24 页
Allen, Robert C. "Collective Invention." Journal of Economic Behavior and Organization 4, no. 1 (Mar 1983): 1-24.
Schrader, Stephan. 〈公司间之非正式技术移转:经由资讯交流之技术合作〉, 《研究政策》 20, 1991, 153-170页
Schrader, Stephan. "Informal Technology Transfer Between Firms: Cooperation Through Information Trading." Research Policy 20 (1991): 153-170. |
| 9 |
使用者创新之工具集
Toolkits for User Innovation 讲师: John Wright, 公司:International Flavors and Fragrances
Lecturer: John Wright, International Flavors and Fragrances |
Brand, Stewart着, 《建筑物如何学习:当他们盖好后发生了什么?》 第三章 〈没人管你在里面做了什么:低端途径〉, Viking Penguin, 1994年, 24-33页. ISBN: 0-670-83515-3.
Brand, Stewart. "'Nobody Cares What You Do In There': The Low Road." Chapter 3 in How Buildings Learn: What Happens After They're Built. Viking Penguin, 1994: 24-33. ISBN: 0-670-83515-3.
Thomke, Stefan, and Eric von Hippe 〈顾客即创新者: 价值创造的新途径〉, 《哈佛商业评论》 (2002年4月号). 74-81页
Thomke, Stefan, and Eric von Hippel. Customers as Innovators: A New Way to Create Value. Harvard Business Review (Apr 2002): 74-81. Reprint No. R0304F. |
| 10 |
使用者创新社群—无需制造商
User Innovation Communities - No Manufacturer Required |
Franke, Nik, and Sonali Shah, 〈社群如何支持创新活动:深究终端使用者之互助行为〉 《研究政策》 32, 2003年, 157-1781页
Franke, Nik, and Sonali Shah. "How Communities Support Innovative Activities: An Exploration of Assistance and Sharing Among End-Users." Research Policy 32 (2003): 157-178.
von Hippel, Eric. 〈使用者社群的创新:向开放原始码软件学习〉 《麻省sloan管理评论》 43, 4 (2001夏季版) 82-86页
von Hippel, Eric. "Innovation by User Communities: Learning from Open Source Software." MIT Sloan Management Review 42, 4 (Summer 2001): 82-86. Reprint No. 4248. |
| 11 |
抵抗采纳革命性的创新—即使企业“想要”这么做
Resistance to Adopting Radically New Innovations - Even in Firms that "Want To" |
Groopan, Jerome, 〈医学记事: Reeve效应〉 《纽约客》, 2003 年11月号, 82-93页
Groopman, Jerome. "Annals of Medicine: The Reeve Effect." The New Yorker, Nov 2003, 82-93.
Morrison, Elting E. 《人,机器与现代》 第二章 〈海上炮火〉, 麻省理工学院出版社, 1966. ISBN:0-262-13025-4
Morrison, Elting E. "Gunfire at Sea." Chapter 2 in Men, Machines and Modern Times. Cambridge, MA: MIT Press, 1966. ISBN: 0-262-13025-4. |
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